Cash Registers are for drawer control. They help the team count, explain, close, and
deposit cash activity. They are different from the AP Check Register, which tracks
vendor checks.
Open Cash Registers
Open Accounting > Cash Registers. The page shows each active register, whether it has an open session, and the current totals for drawer balance, cash sales, and check sales. Those three totals are the whole list. Card payments never touch the drawer, so they are not part of drawer control: the register shows no card total, and no card figure appears on the Z-report at close. A card payment stays with the order it was taken against. Find it in that order’s Payments section, or read Record A Payment.
Cash Registers show drawer sessions and cash-control actions in one accounting view.
Create A Register
- Open Accounting > Cash Registers.
- Click Add Register.
- Enter a clear register name, such as Front Counter 1.
- Click Create.

Use simple names that match the physical drawer or counter location.
Open A Session
A register session represents one drawer run. Open a session before accepting cash activity at that drawer.- Find the register with no active session.
- Click Open Session.
- Enter the opening cash balance counted in the drawer.
- Confirm the session.
During The Session
- Cash In/Out: record money added to or removed from the drawer outside normal sales.
- Reconcile drawer: count the drawer part way through a shift without closing it. Any difference from the expected amount is booked to Cash Over/Short and the session stays open. Use it at a shift handover, or any time you want the books to match a count you just did.
- Details: review opening balance, cash sales, expected balance, and cash movement history.
- Close: count the drawer and close the session.
- + Deposit: start a bank deposit with the register session context prefilled.
Close A Session
- Click Close on the open register session.
- Count the physical drawer.
- Enter the closing balance.
- Add notes when there is an overage, shortage, or operational explanation.
- Close the session.
- Review the Z-report when it appears.
- Print the Z-report if the location keeps paper close packets.
What The Numbers Mean
Four numbers drive every drawer session, and mixing them up is the most common way a drawer ends up wrong on the books while the cash in the till is fine.- Opening balance (the float): the cash you counted in the drawer when you opened the session. It is a starting point, not a target.
- Expected balance: the float, plus cash taken in, minus cash paid out, minus any register cash already pulled onto a bank deposit during this session. Arcus works this out. You never type it.
- Closing balance: the cash you physically count when you close. This is the one you type.
- Variance: closing balance minus expected balance. Negative is a shortage, positive is an overage.
Stale Sessions
Arcus warns when a register session has been open longer than expected. Stale sessions usually mean a drawer was not closed at the end of the day.- Review the register name and opened date.
- Confirm whether the drawer was physically closed.
- Use Force-close only when the stale session should be settled at the system-computed expected balance.
- Add any cleanup notes in the source workflow or accounting review packet.
Delete A Register
Registers can be deactivated from the UI when they have no open session. Historical sessions remain for audit history. Close the active session before deleting a register.Common Blocks
- Cannot delete register: close the open session first.
- Closing balance is off: review cash sales, cash in/out movements, refunds, change given, and notes.
- Deposit amount does not match: confirm the register session, cash pending deposit, and bank deposit selections.
- A session is missing from the deposit: a session is offered only while it still holds cash pending deposit. Being closed does not remove it. If it is missing, that cash is already at zero, either because someone recorded the deposit or because the close swept nothing above the float. Open the session details and read the movement history before recording anything by hand.
- Stale banner appears: close or force-close the prior session before continuing normal register work.
- Check totals look wrong: review payments, refunds, and source orders before creating the bank deposit. Card payments are not part of the register totals, so a card question belongs on the order, not here.
Related Articles
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Bank Reconciliation
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Account Ledger
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Payments and Checks Settings
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