Record customer acknowledgment of a revised order or invoice

curl --request POST \
  --url https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{}'

import requests

url = "https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision"

payload = {}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({})
};

fetch('https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision"

	payload := strings.NewReader("{}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{}"

response = http.request(request)
puts response.read_body

{
  "acknowledged": true,
  "already_acknowledged": true,
  "revision_count": 123,
  "customer_acknowledged_revision": 123
}

{
  "error": "not_found",
  "code": "not_found",
  "type": "not_found",
  "hint": "The requested order does not exist or does not belong to this entity.",
  "param": "expand[0]",
  "required": "accounts:read",
  "request_id": "req_abc123"
}

{
  "error": "not_found",
  "code": "not_found",
  "type": "not_found",
  "hint": "The requested order does not exist or does not belong to this entity.",
  "param": "expand[0]",
  "required": "accounts:read",
  "request_id": "req_abc123"
}

{
  "error": "not_found",
  "code": "not_found",
  "type": "not_found",
  "hint": "The requested order does not exist or does not belong to this entity.",
  "param": "expand[0]",
  "required": "accounts:read",
  "request_id": "req_abc123"
}

{
  "error": "not_found",
  "code": "not_found",
  "type": "not_found",
  "hint": "The requested order does not exist or does not belong to this entity.",
  "param": "expand[0]",
  "required": "accounts:read",
  "request_id": "req_abc123"
}

Orders

Record customer acknowledgment of a revised order or invoice

Stamps customer_acknowledged_revision = revision_count on the order, lifting the revision acknowledgment gate that blocks POST /v1/orders/{id}/payments, POST /v1/packages (createPackage), and POST /v1/orders/{id}/invoice.

Two call sites:

Staff API (this endpoint): Entity-scoped API key with orders:write scope. The operator records the acknowledgment on the customer’s behalf (e.g. after a phone call or in-person confirmation). entity_id is taken from the API key; never from the request body (Layer 1 isolation).
Customer portal (token link): POST /public/order/{token}/acknowledge-revision (called by the customer from the revision notification email link or the portal page). No API key required; authenticated by the order’s share_token.

The operation is idempotent — if customer_acknowledged_revision already equals revision_count, the endpoint returns { already_acknowledged: true } with HTTP 200.

On success, broadcasts order.revision_customer_acknowledged (or invoice.revision_customer_acknowledged for invoice documents) via the realtime channel so the operator-side UI immediately re-enables the gated action buttons without a page refresh.

Activity log: writes an order_revised_customer_acknowledged (or invoice_revised_customer_acknowledged) audit entry with source: customer_portal (portal path) or source: staff_api (this endpoint).

Requires: orders:write scope.

POST

orders

{id}

customer-acknowledge-revision

Record customer acknowledgment of a revised order or invoice

curl --request POST \
  --url https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{}'

import requests

url = "https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision"

payload = {}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({})
};

fetch('https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision"

	payload := strings.NewReader("{}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.arcuserp.com/v1/orders/{id}/customer-acknowledge-revision")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{}"

response = http.request(request)
puts response.read_body

{
  "acknowledged": true,
  "already_acknowledged": true,
  "revision_count": 123,
  "customer_acknowledged_revision": 123
}

{
  "error": "not_found",
  "code": "not_found",
  "type": "not_found",
  "hint": "The requested order does not exist or does not belong to this entity.",
  "param": "expand[0]",
  "required": "accounts:read",
  "request_id": "req_abc123"
}

{
  "error": "not_found",
  "code": "not_found",
  "type": "not_found",
  "hint": "The requested order does not exist or does not belong to this entity.",
  "param": "expand[0]",
  "required": "accounts:read",
  "request_id": "req_abc123"
}

{
  "error": "not_found",
  "code": "not_found",
  "type": "not_found",
  "hint": "The requested order does not exist or does not belong to this entity.",
  "param": "expand[0]",
  "required": "accounts:read",
  "request_id": "req_abc123"
}

{
  "error": "not_found",
  "code": "not_found",
  "type": "not_found",
  "hint": "The requested order does not exist or does not belong to this entity.",
  "param": "expand[0]",
  "required": "accounts:read",
  "request_id": "req_abc123"
}

Authorizations

Authorization

string

header

required

API key issued per entity via Settings > Developers > API Keys. Each key carries scopes (e.g. orders:read, products:write). Bearer token format: Authorization: Bearer ark_live_ent_Test keys use ark_test_ent_. Both are issued per entity via Settings > Developers > API Keys.

Headers

Idempotency-Key

string

Client-generated unique key for idempotent POST/PATCH/DELETE operations. Alias for the Idempotency parameter. Max 255 chars. On retry with the same key, the original response is returned without re-executing the operation. Keys expire after 24 hours.

Maximum string length: 255

Path Parameters

string<uuid>

required

Body

application/json

The body is of type object.

Response

Acknowledgment recorded (or already up-to-date). Returns { acknowledged: true, revision_count: N, customer_acknowledged_revision: N } on first acknowledgment, or { already_acknowledged: true, revision_count: N, customer_acknowledged_revision: N } if the revision was already acknowledged.

acknowledged

boolean

True when this call recorded the acknowledgment. Absent (see already_acknowledged) when the revision was already up-to-date.

already_acknowledged

boolean

True when customer_acknowledged_revision already equaled revision_count before this call (idempotent success).

revision_count

integer

Current value of orders.revision_count.

customer_acknowledged_revision

integer

Value of orders.customer_acknowledged_revision after this call.

Overview

All Endpoints

Record customer acknowledgment of a revised order or invoice

Authorizations

Headers

Path Parameters

Body

Response